Welcome to our brand new 'popular' page where we'll be adding links to our most read features and information plus hot topics. Keep checking here to see what's new.
- Create an intranet site
Setting up a business intranet – a private website which can only be seen by people in your company – is a good way to improve access to information, share resources and reduce costs.
- Sample service level agreement
Your SLA plays an important role in defining the relationship between you and your IT supplier. It guarantees you a certain level of service, giving you confidence that if something goes wrong, the supplier will respond quickly.
- Computer and software training
Training helps you make the most of your investment in IT. Having employees who know how to do things properly will make your company more efficient, cutting business IT support costs and streamlining business processes.
- What should you pay for IT support?
Your choice of IT support company is likely to be influenced – to some extent – by their costs and charging structure. However, it is more important to build a picture of your needs, the value of your IT equipment and what the cost of not being able to access your systems might be and then find a support company that can meet your needs.
- Regular IT maintenance
Regular IT maintenance will help your business IT systems run more smoothly and make them less likely to break down, ensuring effective performance and reducing support costs.
- Your IT budget
- Producing a clear IT budget for the coming year will help you match your IT provision to your business needs, gives you a realistic view of your IT costs and allows you to plan for major expenses.
- Computer health and safety
Spending time wired in to our computers, tablets and mobile devices might be good for productivity but it's not good for our health. As an employer you have a duty of care to your employees to ensure you are not exposing them to unnecessary risks. Our tools and guidance can help you understand the risks and how you can reduce them.