But when someone joins your business, showing them how to use your IT can be one of the biggest challenges.
We asked an IT support expert how to make the onboarding process easier.
In the early 1990's, BT told us "It's good to talk".
Despite the explosion of other communication methods, it remains true today. The technology may have moved on - with smartphones and VoIP telephone systems - but when it comes to dealing with valuable customers, suppliers and employees, the phone still has a crucial place in your communication armoury.
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