IT support contracts

Outsourcing aspects of your IT can makes sense. Find out how to negotiate the right IT support contract so you are covered if things go wrong.

IT support contracts - overview

Outsourcing aspects of your IT can makes sense. Find out how to negotiate the right IT support contract so you are covered if things go wrong.

Tech Donut's sample service level agreement document
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Sample IT support contract

Our free, sample IT support contract will help you understand the main things your business IT support contract should cover.

Tech Donut's sample service level agreement document
Tool

Sample service level agreement

Our free, sample service level agreement sets out example service levels and typical penalties if the IT supplier fails to meet these levels.

Two men in suits shaking hands over a desk
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IT support contract essentials

When you consider IT support options for your business, there are some items you shouldn’t scrimp on. Here are five things you should cover properly.